Responsibilities and essential job functions include but are not limited to the following:

• Greet customers and take drink orders.
• Execute Deployment guidelines to prepare beverages as necessary to complete orders.
• Operate a POS system and receive payment from customers in cash or credit card, and provide accurate change to customers.
• Customer Service: Make sure customers are satisfied with drink products and can provide friendly service.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Maintain cleanliness of the shop and complete daily cleaning duties.
• Ability to multitask while paying special attention to detail.
• Can stand for long periods.
• Control Food Cost and record any food waste.
• Maintain food safety and freshness at all times.
• Maintains regular and punctual attendance.

Job Requirements:

• Available to work flexible hours that may include early mornings, evenings, weekends， and/or holidays.
• Meet store operating policies and standards, including providing quality beverage products, cash handling, and store safety and security.
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
• Possess a strong sense of teamwork
• Have working experience in a milk tea shop
• Mandarin Speaking preferred

Perks

• Enjoy the good stuff
• Fun and friendly atmosphere
• Employee discounts
• Development and advance opportunities

Job Type: Part-time

Pay: $17.35 - $20.35 per hour

Expected hours: 10 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• San Mateo, CA 94401: Relocate before starting work (Required)

Work Location: In person